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Refund & Exchange Policy

Last updated: October 1, 2026

Size exchange

Wrong size? No problem. You can exchange your order for a different size within 7 days of delivery.

  • The item must be unworn, unwashed and in its original condition, with all tags attached and in the original packaging.
  • Exchanges are for a different size of the same product, subject to stock. If your size is not available, we will offer you another product of the same value.
  • To request an exchange, email us at sleepysleve@gmail.com or WhatsApp us at +91 98205 65322 with your order number and the size you need. We will confirm the exchange and tell you how to send the item back.
  • Once we receive and check the returned item, we will ship the new size to you.

No refunds

We do not offer money refunds for change of mind, fit or preference. Items can only be exchanged for another size as described above.

Damaged, defective or wrong items

If your order arrives damaged, defective or is not what you ordered, contact us within 48 hours of delivery with your order number and clear photos or an unboxing video. After we verify the issue, we will send you a replacement. If a replacement is not available, we will issue a full refund.

Refunds (where applicable)

  • Prepaid orders are refunded to the original payment method within 5–7 working days after approval.
  • Cash on Delivery orders are refunded by bank transfer or UPI to the account details you share with us.

Order cancellation

You can cancel your order any time before it has been shipped. Email or WhatsApp us with your order number. Prepaid orders cancelled before dispatch are refunded in full to the original payment method within 5–7 working days. Orders cannot be cancelled once they have been shipped.

Contact

Email: sleepysleve@gmail.com
Phone / WhatsApp: +91 98205 65322

Need help with a return or exchange? Our support team replies within 24 hours.

Contact support